Contact Us

IndTrain is run by a small team, and we read every message. Fill the form below — it comes straight to us — or write to contact@indtrain.in. We usually reply within 2–3 working days.

We need this to reply — it is never shown anywhere.

Data corrections

Spotted a wrong train name, an outdated schedule or an incorrect fare? Send us the train number and what you saw — a screenshot from the official NTES or IRCTC site helps us verify quickly. Corrections to live data we receive from railway feeds are applied upstream, but timetable and fare errors we can fix directly.

Bug reports

If a page fails to load, the tracker shows something odd, or the layout breaks on your phone, tell us the device, browser and what happened. "The live page went blank on Chrome mobile after search" is far more useful to us than "the site is not working".

Feedback & feature ideas

Want platform predictions, station alerts or a different way to browse trains? We build what travellers actually ask for — several of the tools already on the site started as a single passenger's suggestion.

Partnerships & advertising

For collaboration or media enquiries, use the same email with "Partnership" in the subject line.

Before you write

  • Ticket booking or cancellation: we cannot help — tickets are handled only by IRCTC or railway counters.
  • Refunds: contact IRCTC customer care or the counter where you booked.
  • Live train position right now: use the live status tracker — it is faster than email.
  • PNR status: the PNR checker shows the current status instantly.

We never ask for ticket payment details, passwords or OTPs over email. Beware of anyone claiming to represent IndTrain and requesting them.